As you may be aware, UCSF will be changing its primary HMO group relationship from Brown & Toland to Hill Physicians effective January 1, 2010. If you have PPO insurance, this should not impact your care or ability to be seen at UCSF. But if you have HMO insurance and have a strong preference for seeing UCSF specialists, you should read the information below.
To ensure that all One Medical Group patients have access to the best specialists in the city, we have decided to accept patients from both HMO networks — Hill Physicians AND Brown & Toland. While this has added some administrative complexity for us, we know that this decision will allow you to choose which network best serves your specialty care needs, and will allow you to maintain your primary care relationship with us at One Medical Group in either case.
Please be aware that some administrative glitches may occur as health plans begin to process the new information. We appreciate your patience during this transition.
More complete details are below. Please let us know if you have any questions!
Wishing you happy and healthy holidays,
One Medical Group
========================
Important Information about One Medical Group, Hill Physicians and Brown & Toland
If you have PPO insurance, none of the information below will impact your medical care or insurance in 2010. You can continue to see primary care providers at One Medical Group, as well as any of your preferred specialists. If you have HMO insurance, some of the information below is important for you to know, especially if you have a strong preference for seeing specialists at UCSF.
- One Medical Group is in the process of joining the Hill Physicians network. We anticipate being officially accepted January 1, 2010.
- One Medical Group plans to continue its relationship with the Brown & Toland network.
- HMO patients of One Medical Group can choose to affiliate with either network (Brown & Toland or Hill Physicians), depending on personal preferences.
- For those HMO patients who have a strong preference to see UCSF specialists, you may want to consider switching from Brown & Toland to Hill Physicians (please review all implications of such a change directly with Brown & Toland and/or Hill Physicians).
- If you wish to change to Hill Physicians AND maintain your primary care relationship with us at One Medical Group, we recommend you make the change AFTER January 1, 2010. That way you can switch to Hill Physicians and select us as your primary care provider with just one call.
- To make the change to Hill Physicians, call the phone number on your insurance card, ask them to switch you to the Hill Physicians Network, then tell them the name of your One Medical Group primary care physician.
- If your One Medical Group primary care physician is not yet listed, please be patient. The health plans may need several weeks to update their databases.
- Should you have further questions, send us an email: info@onemedical.md
We’ll also be sending periodic updates as they develop; stay informed by subscribing to this blog or by following us on Twitter.
